If you have any questions not covered in this FAQ section then please contact us on the telephone 0800 046 7655.


How long does the survey take?

Around an hour and a half. And they’ll call ahead to make sure you know they’re on their way.


What length of guarantee do you offer?

We offer up to 10 year warranties on certain boilers, please speak to us for an up to date warranty information.


Do you offer after service and or other plumbing and heating services?

Of course! Jupes Boilers is the boiler division of A Jupes Plumbing and Heating Ltd and we offer all aspects of plumbing and heating both domestic and commercial. Please speak to us if you have additional requirements aside from boilers or visit our website www.ajupesplumbingandheating.co.uk

 


How long does the survey take?

Around an hour and a half. And they’ll call ahead to make sure you know they’re on their way.


What length of guarantee do you offer?

We offer up to 10 year warranties on certain boilers, please speak to us for an up to date warranty information.


Can the old flue system be re-used with a new boiler installation?

No, all new boilers require a new flue system.

 


How long does the survey take?

Around an hour and a half. And they’ll call ahead to make sure you know they’re on their way.


What length of guarantee do you offer?

We offer up to 10 year warranties on certain boilers, please speak to us for an up to date warranty information.


Can we have our new boiler re-located anywhere within our property?

The boiler needs to be in-situ where the engineer can access an external drain for the condensate, gas main, electrical power and access for a flue to either go out of wall or roof.

 


How long does the survey take?

Around an hour and a half. And they’ll call ahead to make sure you know they’re on their way.


What length of guarantee do you offer?

We offer up to 10 year warranties on certain boilers, please speak to us for an up to date warranty information.


If we change from a conventional system to a Combi will we be left with lots of redundant equipment and pipework?

No, we will remove and dispose all redundant equipment including the cylinder and all pipework and of course the old boiler.